Returns & Exchanges
At Dharohar, every handcrafted piece is created with utmost care and undergoes strict quality checks before dispatch.
Eligibility
Returns may be accepted if:
- The product arrives damaged.
- The wrong item was delivered.
- The product has a manufacturing defect.
Return Request Timeline
Please notify us within 48 hours of receiving your order.
Non-Returnable Items
- Customized products
- Personalized orders
- Products damaged due to misuse
Refund Process
Once the returned product is inspected and approved, refunds will be processed within 7–10 business days to the original payment method.